Professional Development and Training
During my time as Program Manager at 2SSR, I created a series of professional development and ongoing training videos for on-air presenters and new team members, covering both presentation standards and practical station workflows. The work involved writing, producing and shaping content designed to lift consistency, improve confidence and support a more professional on-air standard, with recognition from people in the commercial radio industry for the level of quality and professionalism.
Description
Across my career, I have developed training materials and professional development content to help organisations build stronger internal standards, improve consistency and support staff development over time. This has included training across radio production and presentation, podcasting and podcast systems, media performance on camera and behind a microphone, interview technique, social media, graphic design, customer support, documentation, workflow systems, hybrid working, procedural consistency and sales communication. The focus has always been on turning knowledge into training that is clear, practical and genuinely useful in day-to-day work.